How to Reserve Tables or Rooms & Assign Staff

The “Table” function allows staff to assign orders to specific tables or rooms.

This is useful for businesses offering table or room service, helping track which table/room ordered which items and ensuring correct delivery.

Users can start a bill via the new Table Layout. Example: In a restaurant, customers dine at a table; staff select the table layout and update it as new items are ordered.

Steps:

1. Login to POS Back Office Webportal
2. Select “Settings” from the main menu
3. Go to “Feature”
4. Turn ON “Reservations”
5. Click “Save”

Once Reservations is ON, “Table / Room” appears as a sub-menu in Settings.

6. Select “Table / Room”
7. Click “Add Table / Room”

8. Enter name and type
9. Click ‘Save’

Saved tables appear in POS App under the “Table” icon.

The table status colors:

• White – Available
• Red – Occupied
• Yellow – Reserved

Users can add multiple tables while billing, assign orders by selecting table number/name, view orders per table, and settle bills individually or generate a pre-bill.

• Select the product(s)
• Click the three-dot button in the top-right corner
• Select ‘Table / Room’

• View available tables/rooms
• Select required table(s)
• Selected table turns orange
• Save changes

• Click ‘Reserve’

• Save the bill with a description if needed

• To update receipts (add products):
  • Click the three-dot button
  • Select ‘Tables / Rooms’
  • Select the reserved table (red) to update

To assign employees, first create ‘Other staff’ in Back Office. Instructions: How to Create Other Staff

• Click the three-dot button and select ‘Assign employee’
• Select the employee name