Service Areas (Reservation Tables / Rooms) in SalesPlay POS

The “Service Areas” feature helps businesses manage reservations more effectively. It is designed to handle various resources such as rooms, tables, and seats, allowing businesses to track availability and scheduling efficiently during sales processes.

With Service Areas, you can set predefined names for tables, rooms, or other service options. This makes it easier to organize and track reservations, manage orders, and coordinate deliveries. By clearly defining these areas, businesses can streamline operations and improve overall customer satisfaction.

Service Areas has two setup options:

• Standard Table Layout
• Graphical Table Layout

Standard Table Layout Setup

This layout helps organize reservations for rooms, tables, and seats using a simple, non-graphical interface. It tracks availability and scheduling for easier resource allocation.

How to Enable Service Areas:

1. Login to POS Back Office Webportal.
2. Select Settings from the main menu.
3. Go to Feature.
4. Tick the Service Areas button.
5. Click Save.

Once enabled, “Service Areas” will appear as a sub-menu under Settings.

How to Setup Standard Table Layout:

1. Go to Service Areas in Back Office.
2. Click Add Service Area.
3. Enter a name for the table, room, or service area.
4. Add a section or select N/A.
5. Click Save.

Adjusting Table/Room Order:

• Click the three-dot button next to Add Service Area.
• Select Change Order.
• Drag and drop tables or rooms using the burger icon to rearrange.

Graphical Table Layout Setup

The Graphical Table Layout provides a visual interface for designing floor plans, managing rooms, tables, and seats, and tracking availability efficiently.

How to Enable Graphical Layout:

1. Login to POS Back Office Webportal.
2. Go to Settings → Feature.
3. Tick Service Areas and click Save.
4. Click Service Areas again.
5. Click the three-dot button near Add Service Area.
6. Select Graphical Layout and click Enable Now.

Once enabled, the Graphical Layout appears in the POS App as a Table icon in the top-right section of the main billing interface.

How to Create Tables/Rooms Using Graphical Layout:

1. Open the POS App main menu.
2. Select New Sale.
3. Click the Table icon.
4. Click Edit.
5. Use Floor to create floors.
6. Use Table to create tables.
7. Use Decoration to add decorations.
8. Click Save to apply changes.

How to Add a Table/Room to a Receipt

1. Open the POS App main menu.
2. Select New Sale.
3. Click the Table icon.
4. Select an available table (white color).
5. Add items ordered by the customer.
6. Click Save.
7. To add more items later, click Open Bills, select the correct table, click Edit, add new items, and click Update.
8. To complete the receipt, click Open Bills, select the table, and click Charge.