Table Transfers
In a restaurant environment, customer satisfaction is paramount. SalesPlay POS offers a convenient Table Transfer option to ensure a smooth transition when a customer decides to switch tables. This feature not only streamlines the dining experience but also allows restaurant staff to accommodate customer preferences effortlessly.
Advantages of Table Transfer
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Improved Operational Flow: The Table Transfer functionality ensures that order details and billing seamlessly move from one table to another, reducing the chances of errors or confusion.
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Optimized Seating Management: Efficiently manage restaurant seating by accommodating changing customer dynamics, maximizing occupancy, and minimizing wait times.
Example
Imagine a restaurant with a dining atmosphere. A guest arrives and selects Table No 1 to enjoy their meal. After placing an order, a new group of customers arrives, eager to occupy Table No 1. The initial customer prefers to move to Table No 3.
In this scenario, the cashier uses SalesPlay POS to seamlessly transfer the order from Table No 1 to Table No 3, ensuring a smooth transition for both sets of customers.
Steps
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- Open the POS App Main Menu.
- Select New Sale.
- Click on the Table Icon.
- Select the needed table—it will be displayed on the screen.
- Add the required items and click Save.
Changing the Assigned Table
If the customer needs to move to a different table, follow these steps:
- Click on Open Bills.
- Select the required table order and click Edit.
- Click on the currently allocated table (e.g., Table 3).
- The Unselect dialog box will appear—click Yes.
- Once the table is unselected, choose the new table the customer will move to.
- Name the new table and click Save.
- Your newly assigned table will be displayed.
- Click Update.