Customizable Fixed Charges in SalesPlay POS

In many businesses, particularly in the food, beverage, and hospitality sectors, it is common to impose additional fees on customers. For example, restaurants may add a Delivery Charge for delivery services. These charges are not calculated as a percentage of the order total.

To accommodate varying business needs, SalesPlay POS offers a feature called Customizable Fixed Charges, allowing these fixed charges to be modified at the time of billing.

The Customizable Fixed Charges feature enables users to adjust fixed charges during the final billing stage. This is particularly useful for businesses where such charges may fluctuate, such as delivery fees that vary based on distance. By enabling this feature, users can easily customize these charges directly from the receipt screen.

Advantages

• Flexibility: Adjust charges based on specific circumstances, such as varying delivery distances.

• Convenience: Simplify the billing process by allowing on-the-spot adjustments, reducing the need for manual overrides or corrections.

Example

Imagine a restaurant that offers delivery services. The delivery charge is a fixed amount but varies depending on the distance to the delivery location. With the Customizable Fixed Charges feature enabled, the cashier can adjust the delivery charge during billing to reflect the actual distance, ensuring the customer is charged accurately.

Steps

How to Enable and Use the Feature

Within Back Office:

1. Login to POS Back Office.
2. Select Settings from the main menu.
3. Go to the Feature section.
4. Tick the Taxes/Charges button and click Save.
   (Once enabled, “Taxes/Charges” will appear as a sub-menu in Settings.)
5. Select Taxes/Charges.
6. Click Add Taxes and Charges.
7. Select Charge as the type from the dropdown menu.
8. Select the calculation method as Fixed.
9. Add the charge name (e.g., “Delivery Charge”) and its initial value.
10. Tick the Change upon sale toggle button.
11. Keep the status ON.
12. Click Save.

Within POS App:

1. Open the POS App main menu.
2. Select New Sale.
3. Add products to the cart.
4. Click the 3-dot button in the upper-right corner.
5. Click Add Tax / Charges.
6. Change the charge amount.
7. Ensure the charge status is ON.
8. Click Done and proceed.

Special Note

To ensure the appropriate charges are applied based on the order type:

1. Navigate to the Order Types section in Settings.
2. Assign the relevant charges (e.g., Delivery Charge) to the corresponding order types (e.g., Delivery).
3. Ensure that the POS user can select the order type during billing to automatically apply the corresponding charge.