You can connect a network printer to the Web POS terminal using an Ethernet cable and a WiFi router.

Step 1: Connect the Printer to the Network

1. Connect one end of the Ethernet cable to the printer’s Ethernet port.
2. Connect the other end of the cable to the WiFi router port.

Step 2: Printer Settings

1. Power ON the WiFi router.
2. Connect the Web POS terminal to the router WiFi.
3. Make sure the network cable is connected between the router and the thermal printer.
4. Power OFF the printer.
5. Press and hold both the printer Power button and the Feed button for a few seconds.
6. A self-test/settings sheet will print, including the printer IP address.

Step 3: Web POS Setup

1 Login to Web POS

• Open Web POS and click Settings > Printers

2 Download the Printer Setup File

• Download printersetup.zip

3 Install the Printer Software

1. Unzip the downloaded file
2. Run setup.exe and install the software
3. Run the Thermal Printer Setup shortcut on the desktop

4 Add a New Printer

1. Click Add Printer on the setup page
2. Click Add New
3. Enter a printer name
4. Tick Print receipts and bills
5. Select Connection Mode as Network
6. Enter the Printer IP (from the earlier printout)
7. Keep the printer ON
8. Click Save

Your printer is now connected and ready. You can start billing using Web POS.

The post How to Connect Printer to Web POS App appeared first on SalesPlay POS | Help Center.

In SalesPlay Web POS, you can allow customers to reserve multiple tables and settle all tables’ bills into a single payment. This guide walks you through the step-by-step process to merge tables efficiently.

Step 1: Log In and Select Items

1. Log in to the SalesPlay Web App.

2. Select the items the customer wants to order.

3. Click the Table Reservation button.

Step 2: Select Tables

• Tap on the tables you want to merge for a single bill.

Step 3: Save Selection

• Click Save to confirm your table selection.

Step 4: Reserve Tables

• Click Reserve to reserve the table(s) and save the bill.

Step 5: Open Bills for Payment

• Once the customer is ready to pay, click Open Bills.

Step 6: Edit Bill if Needed

• Select the Edit button to make changes to the bill before charging.

Step 7: Charge the Customer

• Click Charge to proceed with the payment and complete the transaction.

Conclusion

Merging tables in SalesPlay Web POS streamlines customer billing and improves table management. By following these steps, multiple tables can be combined into a single bill quickly and efficiently.

The post How to Merge Tables in SalesPlay Web POS App appeared first on SalesPlay POS | Help Center.

SalesPlay Web POS allows you to personalize your home screen layout to match your workflow. You can choose from three layout options: Grid, Simple Grid, or List. This guide will show you how to set up each layout quickly and easily.

Step 1: Access Home Screen Layout Settings

1. Log in to the SalesPlay Web App.

2. Click on Software Customization.

3. Choose your preferred layout: Grid, Simple Grid, or List.

4. Click Save.

5. Click New Sales to return to the home screen.

The following sections show how each layout appears once selected.

Step 2: Grid Layout

The Grid layout displays your items in a compact, organized grid, allowing you to access products quickly and efficiently.

Step 3: Simple Grid Layout

The Simple Grid layout offers a cleaner, minimalistic grid view, ideal for stores that prefer a less cluttered interface.

Step 4: List Layout

The List layout presents items in a vertical list, making it easier to read product names and details at a glance.

Conclusion

Customizing your home screen layout in SalesPlay Web POS enhances your workflow and improves daily operations. Whether you prefer Grid, Simple Grid, or List, setting up your layout is quick and straightforward.

The post How to Set Up the Home Screen Layout in SalesPlay Web POS App appeared first on SalesPlay POS | Help Center.

SalesPlay is excited to introduce a refreshed WebPOS interface, designed to deliver a faster, smoother, and more comfortable experience for your daily business operations. This update brings a modern new look, performance improvements, and the long-awaited Dark Mode feature.

How to Activate Dark Mode

Follow these simple steps to enable Dark Mode in WebPOS:

1. Open WebPOS using the EXE file or through your web browser.

2. Look at the top bar / header of the screen.

3. Locate the crescent moon (half-moon) icon.

4. Click the moon icon.

5. WebPOS will instantly switch to Dark Mode.

How to Activate Light Mode

To switch back to Light Mode, follow these steps:

1. Make sure WebPOS is open (EXE or browser).

2. When Dark Mode is active, you will see a sun icon in the top bar.

3. Click the sun icon.

4. WebPOS will switch back to Light Mode.

Conclusion

With Dark Mode and Light Mode, SalesPlay WebPOS allows you to customize your interface for comfort and efficiency. Switching between modes is quick and straightforward, improving your daily POS operations.

The post WebPOS Interface with Dark Mode & Light Mode appeared first on SalesPlay POS | Help Center.

SalesPlay allows businesses to use both the Web POS on a computer and the Android POS App on mobile devices under the same account. This setup lets you operate multiple terminals efficiently, ensuring all sales and inventory updates are synced to your shop account.

Note: Some features available on the Android POS App may not be fully supported on the Web POS version.

Why Link Web POS with Android POS?

• Multiple Terminals: Operate a laptop-based Web POS and mobile Android POS simultaneously.

• Centralized Management: All terminals share the same shop account and sales data.

• Efficient Operations: Perfect for businesses with multiple checkout points.

Step 1: Set Up in the SalesPlay Back Office

1. Log In:

   • Go to the SalesPlay POS Back Office

   • Enter your username and password.

2. Access Settings:

   • From the main menu, click Settings.

3. Manage POS Devices:

   • Select POS Devices to view and manage your terminals.

4. Add a New POS:

   • Click Add POS.

   • Enter a name for the new POS terminal.

   • Select the shop where this terminal will be used.

5. Save Settings:

   • Click Save to confirm the addition.

Step 2: Link Your Android POS App

1. Download and Open the App:

   • Get the SalesPlay POS App from the Google Play Store.

   • Open the app on your Android device.

2. Sign In:

   • Tap Sign In and enter the same username and password used for the Web POS.

3. Select Your Shop:

   • Choose the shop you selected in the Back Office.

4. Choose Your Terminal:

   • Select the terminal name you created earlier in the Back Office.

5. Complete the Setup:

   • Follow any on-screen instructions to finish linking your account.

Once completed, your Android POS App and Web POS are connected, allowing seamless operation across multiple devices.

Alternative Setup: Web POS After Android POS Registration

If you first registered using the Android POS App and want to add a Web POS terminal on your laptop, follow the same steps:

1. Set up the terminal in the Back Office (Settings → POS Devices → Add POS → Name your POS → Save).

2. Connect the Web POS:

   • Go to the Web POS Sign-In page

   • Enter your username and password

   • Select the shop and terminal

   • Click Continue and Login

   • Wait until the interface loads fully

Now your Web POS will operate alongside your Android POS App, both sharing the same account.

Tips for a Smooth Linking Process

• Ensure you are using the same email account for all terminals.

• Double-check the terminal name in the Back Office before connecting your devices.

• Refresh both apps after setup to ensure full sync.

Summary

Linking SalesPlay Web POS with your Android POS App allows you to:

• Operate multiple terminals under one account

• Manage sales and inventory centrally

• Improve checkout efficiency across your business

This setup is ideal for retail stores, restaurants, and service businesses that need flexible, multi-terminal POS operations.

The post How to Link SalesPlay Web POS with Android POS on the Same Account appeared first on SalesPlay POS | Help Center.

In SalesPlay Web POS, you can allow customers to reserve multiple tables and settle all tables’ bills into a single payment. This guide walks you through the step-by-step process to merge tables efficiently.

Step 1: Log In and Select Items

1. Log in to the SalesPlay Web App.

2. Select the items the customer wants to order.

3. Click the Table Reservation button.

Step 2: Select Tables

• Tap on the tables you want to merge for a single bill.

Step 3: Save Selection

• Click Save to confirm your table selection.

Step 4: Reserve Tables

• Click Reserve to reserve the table(s) and save the bill.

Step 5: Open Bills for Payment

• Once the customer is ready to pay, click Open Bills.

Step 6: Edit Bill

• Select the Edit button to make changes to the bill before charging.

Step 7: Charge the Customer

• Click Charge to proceed with the payment and complete the transaction.

Conclusion

Merging tables in SalesPlay Web POS streamlines customer billing and improves table management. By following these steps, multiple tables can be combined into a single bill quickly and efficiently.

The post How to Set Up SalesPlay WebPOS Dual Display appeared first on SalesPlay POS | Help Center.

SalesPlay Web POS

The post How to Activate SalesPlay Web POS appeared first on SalesPlay POS | Help Center.

SalesPlay Web POS provides the option to run the system as an EXE (desktop application) instead of using a web browser. This feature allows users to operate the POS more efficiently without browser dependency, offering a faster and smoother experience.

Once the EXE file is downloaded and installed, a shortcut is automatically created on your desktop. You can launch SalesPlay Web POS by double-clicking the shortcut. For quicker access, the application can also be pinned to the Taskbar.

Key Benefits of the EXE File Option

Faster Deployment
Installing SalesPlay Web POS as an executable file is quick and straightforward. Users can start operating the POS immediately without dealing with browser setup or configuration.

Improved User Experience
Running the POS as an EXE eliminates common browser-related issues such as multiple open tabs or accidental closures, resulting in a more stable and focused working environment.

Easy Access
The desktop shortcut allows one-click access to the POS system, improving daily operational efficiency.

How to Enable the EXE File Option

New Users: First-Time Registration

After completing the SalesPlay Web POS registration process, a separate window will appear prompting you to download the Web App (EXE file).

Once the download is complete:

• The EXE file will be installed on your system.

• A shortcut will be created on your desktop.

• Double-click the shortcut to open SalesPlay Web POS.

You may also pin the application to your Taskbar for faster access.

Existing Users: Switching from Browser to EXE

If you are currently using SalesPlay Web POS through a web browser and want to switch to the EXE version, follow the steps below:

Step 1:
Log in to SalesPlay Web POS.
Navigate to the Main Menu and select Software Customization.

Step 2:
Click Install Web App.

Step 3:
Click Download and proceed with the installation.

After installation, a desktop shortcut will be created. Use this shortcut to launch SalesPlay Web POS as a desktop application.

Summary

Switching to the SalesPlay Web POS EXE allows businesses to run their POS system more efficiently by removing browser limitations. With faster access, improved stability, and a smoother user experience, the EXE version is recommended for daily POS operations.

The post How to Switch to SalesPlay Web POS EXE appeared first on SalesPlay POS | Help Center.

How to Customize the Home Screen Layout in SalesPlay Web POS

SalesPlay Web POS allows businesses to customize the home screen layout to match their operational needs. This flexibility improves usability, streamlines workflow, and enhances transaction efficiency.

Additionally, the Quick Cash feature helps speed up the checkout process by allowing fast cash payments without manual amount entry.

Follow the steps below to customize your Web POS home screen layout for better usability and alignment with your business requirements.

Step 1: Access Software Customization

1. Navigate to the Main Menu of the Web POS.
2. Select Software Customization.

This section allows interface personalization and feature management.

Step 2: Open Home Screen Layout Settings

Click on Home Screen Layout to open layout customization options.

Step 3: Choose Your Preferred Layout

In the layout selection options, choose Retail or another layout based on your business type.

Available Layout Types:

• Grid
• Simple Grid
• List
• Retail

Click SAVE to apply the selected layout. Changes will reflect immediately on the POS interface.

Enhancing Transaction Efficiency with the Retail Layout

The Retail Layout in SalesPlay Web POS is specifically designed for fast-paced retail environments such as supermarkets, grocery stores, and high-volume retail outlets. It focuses on speed, convenience, and ease of use to streamline checkout operations.

1. Visually Optimized Product Display

• Products are displayed in a clean grid format for quick browsing and selection.
• Ideal for environments where visual identification speeds up service.
• Reduces product search time at checkout.

2. Quick Cash Window

The Quick Cash Window is one of the most powerful features of the Retail Layout. It simplifies the payment process and reduces checkout steps.

Key Benefits:

• Displays pre-set payment buttons (e.g., exact amount, $20, $50, $100).
• Allows one-click payments without manual amount entry.
• Instantly completes the transaction and prints the receipt.
• Automatically calculates and displays change due.

Example:

If a customer purchases an item for $10:

• The cashier taps the $10 Quick Cash button.
• The system processes the payment immediately.
• The receipt prints automatically.
• Any balance due is displayed clearly.

This significantly reduces transaction time and improves customer flow during peak hours.

3. Quick Operation Shortcuts

The Retail Layout includes shortcut buttons for essential POS functions:

• Cash Refund – Instantly process refunds.
• Shift End – Close the shift quickly.
• Open Drawer – Open the cash drawer with one click.
• Card Sale – Start a card transaction immediately.

No need to navigate through multiple menus — just click and proceed.

4. Barcode Search Integration

The Retail Layout includes a built-in barcode search function within the Quick Cash window:

• Enter the product barcode using the number keypad.
• Press Enter to instantly add the item to the cart.
• Perfect for fast-moving checkout lines with barcode-scannable products.

This ensures accurate and rapid product selection.

Conclusion

The Retail Layout in SalesPlay Web POS is optimized for high efficiency, reduced transaction steps, and improved checkout accuracy. It empowers businesses to serve customers faster and operate confidently in high-volume retail environments.

By customizing your home screen layout and enabling Quick Cash, you can significantly improve operational speed and overall customer satisfaction.

The post SalesPlay Web POS – Home Screen Layout & Quick Cash Option appeared first on SalesPlay POS | Help Center.

The post Recommended and Minimum System Requirements for SalesPlay Web POS appeared first on SalesPlay POS | Help Center.