Managing Credit Limits with Debtor Management (Credit Invoice)

Overview

The Debtor Management (Credit Invoice) feature in SalesPlay POS allows businesses to enforce credit limits for customers.
With this feature activated, the system prevents customers from exceeding their assigned credit limits, providing better financial control and minimizing the risk of unpaid debts.

Benefits of Enforcing Credit Limits

• Prevents Credit Overuse: Customers cannot exceed their pre-set credit limits.
• Improves Cash Flow Management: Helps maintain financial stability for the business.
• Reduces Risk of Non-Payment: Ensures transactions stay within manageable credit limits.

How to Set a Credit Limit for Customers

Follow these steps in the SalesPlay Backoffice Web Portal to configure credit limits:

1. Log in to the SalesPlay Backoffice Web Portal.
2. Click on the Main Menu and select Customer.
3. Navigate to Customer Base.
4. Choose an existing customer or click Add Customer to create a new one.
5. Click Edit Profile for the selected customer.
6. Under Additional Information, tick the box labeled Credit Customer.
7. Enter the allowed credit amount under Credit Customer Information.
8. Tick Validated Credit Customer to activate credit limit enforcement.
9. Click Update or Save to apply the changes.

Important Notes

• This configuration must be done through the Backoffice Web Portal.
• The credit limit cannot be adjusted using the POS App Customer Registration or Customer Edit functions.
• If a credit limit (e.g., $1,000) is set but ‘Validated Credit Customer’ is OFF, the system will allow the customer to exceed this limit. In this case, the credit limit is only for recording purposes and not enforced.
• To prevent over-credit purchases, you must tick the ‘Validated Credit Customer’ checkbox.

Practical Example

Scenario: A retail store allows customers to buy items on credit. Customer ABC Traders has a credit limit of $1,000.

1. The store owner logs into the SalesPlay Backoffice Web Portal.
2. Selects ABC Traders from the customer list and enables Credit Customer.
3. Sets a credit limit of $1,000 and marks them as a Validated Credit Customer.
4. Later, if ABC Traders tries to make a purchase exceeding $1,000, the system automatically restricts the transaction.
5. The customer must either pay the outstanding balance or reduce their purchase amount to proceed.