How to Print QR Codes for Customers

Overview

The Print QR for Customer feature allows businesses to share relevant information with customers through QR codes. This enhances customer experience and interaction by providing a quick, scannable way to access receipts or other content.

When a transaction is completed in the POS system, a unique QR code is automatically printed on the customer’s receipt. The QR code contains encoded information that can be scanned using a smartphone or QR code reader app.

QR Code Modes

1. Receipt URL:
   Generates a QR code that directs the customer to an online platform to view their digital receipt.
2. Customized URL:
   Allows businesses to provide tailored content beyond the receipt. Examples include:
   • Marketing campaigns
   • Social media links
   • Special promotions
   • Loyalty programs
   • Customer surveys

Steps to Enable “Print QR For Customer” on Receipts

1. Log in to the POS Back Office Web Portal.
2. Select Settings from the main menu.
3. Go to Design Receipt.
4. Click the More button near “Design Receipt.”
5. Select Print QR and tick the checkbox to enable it.
6. Click Change and choose one of the following:
   • Receipt URL
   • Receipt Number
   • Customized URL
7. Click Save.
8. Click Update to activate the feature.

Once activated, the feature is available in the POS App. When generating a bill, select a customer, and the customer’s QR code will be printed on the receipt automatically.