What is Web Store?

SalesPlay POS now includes a Web Store feature, allowing businesses to showcase products on a dedicated URL. Customers can place orders online and include notes about delivery or payment preferences. These orders sync directly with the POS App, marked by a red dot in the Open Orders section.

POS users can review incoming orders and either accept or reject them. Rejected orders can include a reason for the customer, while accepted orders can be prepared for fulfillment, streamlining the management of online orders.

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How to Create a Web Store

1. Login to the POS Back Office Web Portal.
2. Select Settings from the main menu.
3. Go to Feature.
4. Tick ON “QR Ordering”.
5. Click Save.

(After enabling QR Ordering, it will appear as a sub-menu in the Settings section.)

6. Select QR Ordering.
7. Click Generate QR / Create Web Store.
8. Choose a Web Store URL from the dropdown.
9. Enter a name for the Web Store.
10. Select a Shop and Terminal.
11. Select an Order Type (if already created).
12. Tick Collect customer information.
13. Tick Accept payment online (if applicable).
14. Keep the Status ON.
15. Click Save.

Special Notes:

• After saving, the Web Store URL is generated with an option to copy the URL.
• Use the copy web store URL option to share it with customers.
• The Web Store can now accept Gkash as an online payment method.

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How to Process Web Store Orders in POS App

Step 1: Enable Open Orders Feature

1. Login to the POS Back Office Web Portal.
2. Select Settings from the main menu.
3. Go to Feature.
4. Tick ON “Open Orders”.
5. Click Save.

(Once enabled, Open Orders will appear in the POS App under the New Sale interface.)

Step 2: Process Orders in POS App

1. Open POS App main menu.
2. Select New Sale.
3. Click Open Orders.
4. New orders are marked with a red icon.
5. Review orders under New Orders.
6. Click the order and choose ACCEPT or REJECT.

Notes:

• Accepted orders move to the QR Ordering section for preparation and payment.
• Rejected orders allow you to add a comment visible to the customer.

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Notification Sound

SalesPlay POS now provides order notification sounds for Web Store orders.

• A sound plays when a new order arrives and continues until it is checked.
• This ensures no online orders are missed and keeps cashiers alert.

Learn more about order notifications