Step-by-step process

Welcome to the PAIDChain Merchants Support Page. This guide is designed to assist PAIDChain Sdn. Bhd. merchants using the SalesPlay POS App with PAIDChain Payment Integration.

It provides step-by-step instructions for:

• Registering merchants in the Partner Management Portal (PMP)
• Activating distributor codes in the POS app
• Tracking customer activation status
• Configuring PAIDChain as a payment gateway
• Completing transactions in the SalesPlay POS app

By following this guide, PAIDChain clients can seamlessly use the SalesPlay POS system and enjoy the benefits of PAIDChain’s Distributor Program.

About PAIDChain

PAIDChain Sdn. Bhd. is a Malaysia-based technology company specializing in digital payment and retail solutions. Headquartered in Kuala Lumpur, PAIDChain focuses on empowering merchants with innovative tools such as POS systems, payment gateways, and e-commerce integrations.

With a mission to simplify business operations and enhance customer experiences, PAIDChain serves a growing network of clients across Southeast Asia.

Learn more at www.paidchain.my

MSME Digital Grant MADANI

Through the MSME Digital Grant MADANI, Malaysian merchants can access up to 50% or RM5,000 in subsidies for eligible digital solutions, including POS systems, e-invoicing, CRM, and digital marketing.

Eligibility Criteria

• Businesses must be 60% Malaysian-owned
• Must be registered with SSM, PBT, or SKM
• Business must be active for at least 6 months
• Minimum annual turnover: RM50,000

Applications open 1 August 2025. For more details, visit: PAIDChain Grants

If you are not eligible, please contact PAIDChain directly via www.paidchain.my.

Registering Merchants in the Partner Management Portal (PMP)

When you enroll in the MSME Digital Grant MADANI or any other PAIDChain project, PAIDChain will register you as a merchant in their Partner Management Portal.

Merchant/customer registration is handled by PAIDChain through the Partner Management Portal (PMP). This includes: – Inputting details such as name, mobile number, email, business name, and customer type – Saving data in the portal for customer tracking and management

Merchants do not need to perform this step as it is handled by PAIDChain. However, you must provide PAIDChain with a valid, accessible, and correct email address. Please note that once registered with an incorrect email address, it cannot be changed.

Activating Distributor Codes in SalesPlay POS App

Once you register with PAIDChain as a merchant, you will receive a Payment Terminal / Device with the SalesPlay POS App pre-installed. If the app is not available on your device, you can either contact PAIDChain for support or follow the steps below to install it.

To access PAIDChain benefits, merchants must activate their Distributor Code in the SalesPlay POS app.

1. Download & Install the SalesPlay POS App
2. Open the app and click Register.
3. Enter the same email address used during PMP registration.
4. Complete the registration form.
5. Access the main menu and go to Settings → Software Customization.
6. EnterDistributor Code ( Get this from PAIDChain ).
7. Click Activate. You will see a confirmation message once activation is successful.

Apps without a valid distributor code will not receive PAIDChain discounts and benefits.

Adding PAIDChain as a Payment Gateway

In SalesPlay Back Office:

1. Login to POS Back Office
2. Navigate to Settings → Features
3. Enable Payment Gateways and click Save
4. Go to Payment Gateways → Add Payment Gateway
5. Select PAIDChain from the dropdown
6. Enter the following:
   • Device Name
   • Certification Key (from PAIDChain Portal)
   • Authorization Key
   • KIOSK ID
   • Currency (3-letter code)
   • Payment Option
   • Target Terminal
7. Set Status = ENABLED and click Save

Assigning PAIDChain to a Payment Type:

1. Go to Settings → Payment Type
2. Select the payment type (e.g., Card)
3. Enable Payment Gateway Enable
4. Configure additional options (e.g., invoicing)
5. Click Update

In SalesPlay POS App:

1. Open the POS App → Settings
2. Ensure internet connection and click Sync
3. Go to Payment Gateway
4. Add Gateway Name
5. Select Protocol
6. Enter IP Address and Port
7. Set Status = ENABLED
8. Click Save

Performing a Transaction with PAIDChain

1. Open the POS App → New Sale
2. Select items and click Charge
3. Choose the correct Payment Type
4. Click Charge again
5. Tick the correct Gateway (PAIDChain) and click Proceed

POS App Help Articles

• How to Add Products
• How to Create Categories & Subcategories
• How to Make Your First Sale & View Receipts
• Discounts Guide
• Bulk Product Upload

The post PAIDChain Merchants Support Guide appeared first on SalesPlay POS | Help Center.

After submitting your application, SalesPlay will review it and respond within 48 hours. Upon approval, you’ll receive an email containing your unique Coupon Code and instructions to activate your Partner Management Portal (PMP).

Through the Partner Management Portal (PMP), you’ll have access to essential program resources and can track your earnings seamlessly, giving you full visibility into your affiliate performance.

The post Affiliate Program Approval and Partner Management Portal (PMP) Access appeared first on SalesPlay POS | Help Center.

To get started, visit the SalesPlay POS official website:
SalesPlay POS
and go to the Partner tab, then select Affiliate. Fill out the registration form, specifying your affiliate type (e.g., Youtuber) and provide relevant social network links if applicable.

After submitting your application, our team will review it thoroughly. Once approved, you’ll receive an email from SalesPlay containing access details to the Partner Management Portal (PMP) and your unique Coupon Code.

The post Affiliate Registration Steps appeared first on SalesPlay POS | Help Center.

Are you ready to explore new business avenues and boost your earnings by reselling SalesPlay products? Look no further than the SalesPlay Affiliate Program – your gateway to expanded opportunities!

The SalesPlay Affiliate Program is a structured initiative crafted to broaden the network and bolster sales through effective affiliate marketing strategies.

What is an Affiliate?

An affiliate is an individual or entity that promotes or sells products or services on behalf of another company in exchange for a commission or a share of sales revenue. Affiliates use websites, social media, email marketing, and other online channels to drive traffic to the products or services they endorse.

Key Program Components

1. Register to Affiliate Program

To kickstart your journey, visit the SalesPlay official website and navigate to the Partner tab, then select the Affiliate subsection. Complete the registration form, specifying your affiliate type (e.g., influencer) and providing relevant social network links if applicable.

Read more: Here

2. Program Approval and Partner Management Portal (PMP) Access

After submitting your application, SalesPlay will review it and respond within 48 hours. Upon approval, you’ll receive an email with your unique coupon code and instructions to activate your Partner Management Portal (PMP). Through the PMP, you can track your earnings and access essential program resources.

3. Promote SalesPlay Products and Share Coupon Code

As a SalesPlay affiliate, your main task is to promote SalesPlay products and share your coupon code with potential customers. Communicate the benefits effectively to maximize engagement and conversions.

4. Redeem Coupon Code when Subscribing to SalesPlay Modules

When customers subscribe to SalesPlay services, they can use your coupon code during checkout to unlock discounts. Guide them to the back-office web portal, navigate to Billing and Subscriptions, select desired modules, and enter the coupon code during activation.

Benefits of the Program

1. Earn Revenue: Generate additional income by promoting SalesPlay products and earning commissions on successful referrals.
2. Flexible Marketing: Use diverse marketing channels to reach a broader audience.
3. Discount Benefits: Offer customers attractive discounts to enhance their purchasing experience and loyalty.
4. Transparent Tracking: Monitor your earnings and performance seamlessly via the intuitive Partner Management Portal.

Join the SalesPlay Affiliate Program today and embark on a rewarding journey of growth and success!

The post Introducing the SalesPlay Affiliate Program appeared first on SalesPlay POS | Help Center.