WooCommerce Website Setup to SalesPlay POS

Overview

You can now integrate your WooCommerce online store with the SalesPlay POS System.
This allows you to manage online orders directly from your POS system.
The setup process involves three main steps:

1. WordPress Setup – Configuring WooCommerce to generate API keys.
2. SalesPlay POS Backoffice Setup – Connecting WooCommerce with SalesPlay.
3. POS App Order Management – Viewing and completing WooCommerce orders from the POS app.

Step 1: WordPress Setup

1. Login to WordPress and go to the Dashboard.
2. Go to Settings and copy the Site Address (URL). Save this for later.
3. Return to the Dashboard.
4. Go to WooCommerce and open WooCommerce Settings.
5. Click the Advanced tab.
6. Select REST API.
7. Click Add Key.
8. Provide a description and set Permissions to Read/Write.
9. Click Generate API Key.

Note: A Consumer Key and Consumer Secret Key will be generated. Copy these keys and store them securely. The secret key will not be visible after leaving the page.

Step 2: SalesPlay POS Backoffice Setup

1. Login to SalesPlay Backoffice.
2. Go to Settings and open the Features section.
3. Enable the WooCommerce / Shopify option.
4. Click Save.

Once enabled, an “E-commerce Integration” option will appear in the Settings section.

5. Click E-commerce Integration.
6. Click Add E-commerce.
7. Select WooCommerce from the dropdown menu.
8. Enter the required details copied from WooCommerce:
   • Base URL (WordPress site address)
   • API Consumer Key
   • API Consumer Secret
   • API Version
9. Select the Shop and Terminal.
10. Click Save.

What Happens Next?

• Your WooCommerce store is now linked to SalesPlay POS.
• Orders placed on WooCommerce appear in the POS app with a red notification.
• Processed orders are recorded in Backoffice Reports under “Digital Orders”.

Step 3: POS App Order Management

How to View and Complete WooCommerce Orders

1. Open Digital Orders:
   1. Open the SalesPlay POS app.
   2. Tap “Open Orders” from the main menu.
   3. Navigate to “New Digital Orders” to see incoming WooCommerce orders.
2. Accept or Reject Orders:
   1. Select the order to process.
   2. Choose Accept or Reject.
      • Accepted orders move to the WooCommerce/Shopify section.
      • Prepaid orders via online payment cannot be rejected.
3. Process the Order:
   1. Tap “View” on the accepted order.
   2. Review order details for accuracy.
   3. Proceed with payment if required.
4. Complete the Payment:
   1. If payment is required, tap “Charge” to process.
   2. Prepaid orders proceed directly to the Payment Completion Page after acceptance.

How to View WooCommerce Orders in Backoffice

1. Access Digital Orders Report:
   1. Log in to SalesPlay Backoffice.
   2. Navigate to Reports.
   3. Select “Digital Orders”.
2. View Order Status:
   • Order statuses displayed:
     • Pending – Order placed but not completed.
     • Completed – Order processed and finalized.
3. Download Reports:
   • Choose Download as PDF or Download as CSV to save records.

Special Notes

• Always use SalesPlay POS as the master system—do not create products directly in WooCommerce after integration.
• Ensure product codes, names, and IDs match between SalesPlay and WooCommerce to prevent duplication and sync errors.
• Product images should ideally be uploaded via the WebStore Products section for better quality.
• Regularly backup SalesPlay data before making major changes to avoid data loss.
• One-way sync is enforced: SalesPlay → WooCommerce only. WooCommerce changes will not reflect back in SalesPlay.