The SalesPlay KOT / BOT Display App helps kitchen and bar staff view customer orders clearly. It connects with the SalesPlay POS system and makes food and drink preparation faster and more accurate.
Key Features
- Shows orders automatically from the POS.
- Displays waiting time for each order.
- Plays a sound when a new order arrives.
- Lets you cancel single items or full orders.
- Works with SalesPlay Tablet Ordering System.
- Dark mode support
Download & Install
Download the app on your kitchen tablet:
Download KOT / BOT Display App
Note:
If you are using older version, we recommend using version 2.0.1 for better features and easier setup.
Minimum System Requirements for KOT/BOT App and Customer Display Apps
To ensure optimal performance of the KOT/BOT App and Customer Display Apps on Android devices, please verify that your device meets the following minimum system requirements:
- Platform: Android
- Minimum Android Version: Android 7.0 (Nougat) or higher
- Required Services: Google Play Services must be installed and up to date
- Screen Size: Minimum 8-inch display (measured diagonally)
Before You Begin
- Make sure the POS App and the KOT/BOT Display App are on the same Wi-Fi network.
- KOT Groups must be created, and products or categories must be assigned to those groups in the Back Office Web Portal.
On the KOT / BOT Display Device
On the KOT / BOT Display Device:
- Download and install the app.
- Open the app.
- Write down the IP Address and Device Name shown on the screen.
- Keep the app open.
Back Office Setup
- Log in to the Back Office Web Portal.
- Go to Settings from the main menu.
- Select Addon Apps and open the KOT / BOT Display tab.
- Click the “ENABLE” button.
On the POS App
- Open the POS App.
- Go to Main Menu > Settings > Printers.
- Tap ➕ Add New.
- Type a name (e.g., Kitchen 1).
- Select KOT Display from the Printer Model list.
- Tap Search or enter the IP address manually.
- Tap Pair Display.
On the KOT / BOT App
- A popup will appear: “Pair to POS”.
- Tap Pair.
- Done! Your POS and KOT Display are now connected.
Final Steps on POS App
- You will see the KOT groups.
- Turn ON the group you want to use.
- Tap Save.
How to Create KOT Groups and Assign Products
Follow these steps to create a KOT/BOT Group and link products to it:
- Log in to the SalesPlay Back Office Web Portal.
- From the main menu, go to “Settings”.
- Click on the “Addon Apps” section and open the “KOT / BOT Groups” tab.
- Click the “New Group” button.
- Enter a name for the group and click Save.
- Select the group you just created and click the “Attach” button.
- Choose the categories or individual products you want to include by turning them ON.
- Click Save to finish.
Done! The selected products are now assigned to your KOT/BOT Group.
Set Sound Alerts for New Orders
- Open the KOT App.
- Tap the 3-dot menu (top-right).
- Tap Settings > Notification Sounds.
- Tap “New Order Notification”.
- Select a sound and adjust the volume.
You can also set:
- Order Update Sound → choose “Update Notification”
- Cancel Order Sound → choose “Cancel Notification”
Change Time Settings
- Open the KOT App.
- Tap the 3-dot menu > Settings > Time Durations.
- Tap “Finished/Cancelled orders dismiss after”.
- Enter the number of seconds and tap Save.
You can also set:
- When to show Warning Color
- When to show Late Color
All times are in seconds.
How to Finish or Close Orders
To Finish the Full Order
- Open the KOT App.
- Select the correct KOT Number.
- Tap the header section of the order.
- A popup will appear with CANCEL and OK buttons.
- Tap OK to finish the full order.
To Finish Items One by One
- Open the KOT App.
- Select the correct KOT Number.
- Tap the item that is ready.
- A line will appear across the item name.
Order Colors
- Green – New Order
- Yellow – Processing
- Red – Late Order (based on the time you set)
How to Remove the KOT/BOT Display
If you want to remove or unpair the display:
- Open the POS App.
- Go to Main Menu > Settings > Printers.
- Tap on the connected display.
- Tap “DELETE”.
- Confirm the deletion.
Troubleshooting – If You Face Issues
Check Wi-Fi Connection
Make sure both the POS App and KOT Display App are connected to the same Wi-Fi network. Sometimes, devices may switch to another network — double-check both.
Weak Wi-Fi Signal
A weak signal may cause connection problems.
To Test the Connection:
- Open the POS App.
- Go to Main Menu > Settings > Printers.
- Tap the connected display.
- Tap “Test Connection”.
KOT Group Might Be Disabled
If you don’t see any orders, the KOT group may not be active.
To Enable It:
- Open the POS App.
- Go to Main Menu > Settings > Printers.
- Tap the connected display.
- Turn ON the toggle for “Printer Groups”.
- Tap Save.
Still Not Working? Try Restarting
- Remove the existing KOT Display from the POS App.
- Restart the POS App.
- Restart the KOT/BOT Display App and keep it open.
- Make sure both devices are on the same Wi-Fi.
This should solve most connection problems.