How to Setup Tablet Ordering System

What is the SalesPlay Tablet Ordering App?

The SalesPlay POS Tablet Ordering App is a user-friendly digital solution designed to streamline the order-taking process using a tablet. Ideal for restaurants, cafés, and other service-based businesses, the app allows employees—such as waiters or stewards—to take customer orders and send them directly to the POS system, Kitchen Order Ticket (KOT) printers, or KOT display screens.

This functionality helps improve service speed, reduce manual errors, and enhance the overall customer experience.

How to Enable Tablet Ordering

There are two ways to enable Tablet Ordering in your SalesPlay system:

1. Create a new POS and convert it into a Tablet Ordering device
2. Convert an existing POS device

1. Create a New POS and Convert It into a Tablet Ordering Device

Step 1: Add a New POS Device

1. Log in to the Back Office Web Portal.
2. Navigate to Settings → Shops → POS Devices.
3. Click on the Add POS button.
4. Enter a name for your tablet ordering terminal (e.g., Tab_01 or Tab_2).
5. Select the shop where the tablet will be used.
6. Click Save.

Step 2: Activate the Tablet Device

1. Download and open the SalesPlay POS app on your tablet.
2. Tap Sign In and enter your registered email and password.
3. Select the POS name and license key associated with the new tablet.
4. Tap Proceed to complete the setup.

Step 3: Convert an Existing POS into a Tablet

1. Log in to the Back Office Web Portal.
2. Go to Settings → Addon Apps → Tab Ordering.
3. Click on the Convert to Tablet Ordering icon.
4. Select the appropriate Shop and License Key from the dropdown menus.
5. Click Save.

Confirmation: A message will appear saying: “This device has been converted to the Tablet Ordering.”

2. Convert an Existing POS Device to Tablet Ordering

If you’ve already created a POS terminal, you can easily convert it into a Tablet Ordering Device through the SalesPlay Back Office.

Steps to Convert:

1. Log in to the Back Office Web Portal.
2. Navigate to Settings → Addon Apps → Tablet Ordering.
3. Click on Convert to Tablet Ordering.
4. Select the relevant Shop and License Key from the dropdown menus.
5. Click Save.

Confirmation: “This device has been converted to the tablet ordering.” Your existing POS device is now ready as a Tablet Ordering terminal.

How to Convert the Tablet Ordering App Back into a POS App

If needed, you can revert a Tablet Ordering Device back into a standard POS terminal through the SalesPlay Back Office.

Steps to Convert:

1. Log in to the Back Office Web Portal.
2. Go to Settings → Addon Apps → Tablet Ordering.
3. Click on the terminal you want to convert.
4. Click the Delete (trash bin) icon to remove the tablet ordering configuration.
5. Confirm the action when prompted.

Confirmation: “This device has been converted to the POS.” Your device is now restored as a regular POS terminal.