Overview
To improve performance and compatibility, SalesPlay POS is updating its printer model settings. Due to Google Play Store requirements, the Xprinter SDK will no longer be supported in the SalesPlay POS app starting November 1, 2025. This ensures the app continues to work smoothly and remains compliant with Google Play policies.
What Is Changing
- From November 1, 2025, the Xprinter SDK printer model will be removed from the SalesPlay POS app.
- For existing users, the printer model has been automatically changed from Xprinter to Other during the next POS app update.
- The updated version of the SalesPlay POS app with this change is planned for release on the Google Play Store on October 29, 2025.
What You Need to Do
In most cases, no action is required. Your printer model will automatically update to Other after installing the new app version. However, if you want to verify or adjust the setting manually, follow these steps:
- Open the SalesPlay POS App.
- Go to Settings.
- Tap Printers.
- Tap Edit on your connected printer.
- Under Printer Model, select Other from the dropdown list.
- Tap Save.
Need Assistance?
If you face any issues after the update, our support team is ready to help:
- Online Chat: https://cloud.salesplaypos.com/chat/
- Email: support@salesplay.com